POSITION SUMMARY: This position is responsible for phoning customers with more complex delinquent accounts and attempting to secure payment, and for fielding incoming phone calls.
REQUIREMENTS WILL INCLUDE:
Customer Service - Knowledge of principles and processes for providing customer service.
Service Orientated - Actively looking for ways to help people.
Speech Clarity - The ability to speak clearly so others can understand you.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Interacting With Computers - Using computers and computer systems (including hardware and software) to enter data or process information.
