St. Cloud, Minnesota

Position Type Hours Per Week Schedule Weekends
Full-time
40
Days or Evenings
4 shifts per month
Apply

Position Summary

The Career Advancement program is a two-year program during which PCI will train you in each of the company’s core business functions. It is a great program for college students or anyone looking to expand their knowledge and skills in the corporate business world.

Upon completion of the program, we will provide you with a Certificate of Completion, a letter of recommendation and potential career opportunities within our company. On top of all the relevant business experience that you will gain, you will receive competitive hourly pay!

Requirements

  • Customer Service
    • Knowledge or principles and processes for providing customer services, including customer needs assessments, meeting quality standards for services and evaluations of customer of customer satisfaction.
  • Attitude
    • Promote a positive, team-oriented work environment, supporting company policies and procedures.
  • Motivation
    • Demonstrates a willingness to go the distance to achieve goals, looking for ways to be productive and acts independently, while providing suggestions for maintaining and improving the services and productivity of the company.
  • Attention to Detail
    • Applicants must be thorough in accomplishing tasks, keeping in mind all involved areas.
  • Active Listening
    • Give full attention to what other people are saying, taking the time to understand the points being made, asking questions as appropriate.
Full-time
40
Days
Minimal
Apply

POSITION SUMMARY:  Our Client Account Representatives are responsible for managing our established Client accounts. The primary functions of this position are to build and maintain working relationships and trust with our Clients, as well as provide our Clients the resources they need to grow their business and increase profitability. This includes monitoring the activity of their accounts, identifying and addressing trends, notifying upper management of significant Client events and communicating with Clients on all questions, complaints or concerns.

 

RESPONSIBILITIES: 

  • Keep abreast of changes, developments and new products in their area of responsibility, advise management of potential applicability and conduct studies and analysis
  • Attend, contribute to and participate in regular departmental and Brand meetings
  • Build and foster long term relationships with all those who conduct business with PCI
  • Prepare and analyze reports as needed
  • Watch Client portfolios for trends and escalate as needed
  • Work with Clients to provide information to them about PCI and what is offered as well as field issues or complaints in regards to their accounts

REQUIREMENTS:

  • 1-2 years’ experience building and maintaining relationships with both internal and external customers or clients
  • Demonstrated history of high professional and personal standards
  • Ability to work well in a team-oriented environment
  • Strong desire to learn, grow and advance
  • Willingness to think outside the box
  • Ability to work independently
  • Exceptional time management and organizational skills
  • Strong critical and analytical thinking abilities
  • Preferred:
    • Experience using AS400, InfoTrac, AccountMate, Outlook, NLS, CIC, ICBM

WE OFFER: 

  • The opportunity to help others become successful in growing their business
  • Plentiful room for growth and advancement
  • Competitive Benefits Including:
  • Health Coverage
  • Dental Coverage
  • 401k with Employer Match
  • Profit Sharing
  • Discretionary Bonus – up to 6 weeks of pay!
  • Discounted Cell Phone plans
  • Paid Personal Leave
  • Paid Medical and Bereavement Leave
  • Paid Holidays

Please include a resume to be considered for this position.

Full-time
40
Evenings
4 shifts per month
Apply

Position Summary

Join our Client Services team today! Our Contract Processors are responsible for providing phone-based customer service to our established clients, as well as accurately entering information into our computer system. This is a non-sales, non-collections position with frequent opportunities for advancement!

Requirements

  • Customer Service
    • Knowledge of principles and processes for providing customer services, including customers needs assessments, meeting quality standards for services and evaluations of customer satisfaction
  • Attitude
    • Promote a positive, team-oriented environment, supporting company policies and procedures
  • Speech Clarity
    • Ability to speak clearly so others can understand you
  • Motivation
    • Demonstrates a willingness to go the distance to achieve goals, looking for ways to be productive, acting independently and providing suggestions for maintaining and improving the services and productivity of the company
  • Attention to Detail
    • Thorough in accomplishing a task with concerned for all involved areas
Full-time
40
Days
Minimal
Apply

 Work Out of the Office, While Traveling The U.S.!

The chosen candidate will travel around the United States (On PCI’s dollar!) to contact and work with customers in person who have fallen behind on their accounts with us. Once training is complete, Field Service Agents will travel approximately every other week. During non-travel weeks, Agents will work out of our Saint Cloud location. 

Our Field Service Agents enjoy a generous compensation package that includes:

  • Competitive starting salary - with opportunity to earn more $$ with additional travel
  • Paid travel expenses and per diem
  • Health Coverage
  • Health Savings Account-  with employer match
  • Dental
  • Paid Training
  • Discretionary Bonus - up to 6 weeks of pay!
  • Paid Vacation
  • 401k - with employer match
  • Profit Sharing
  • Paid Holidays
  • Paid Jury Duty Leave
  • Student Loan Benefit
  • Paid Bereavement Leave
  • Flexible Spending Plan
  • Scholarships
  • Much more!
In addition, our agents keep all points earned on flights, hotels and car rentals, which equate to a 2 week paid vacation for a family, per year!

Requirements:

  • Strong verbal and written communication skills
  • Excellent customer and personal service abilities
  • Demonstrated history of professionalism and reliability
  • Self-Motivated with the ability to work independently with little to no supervision
  • Strong attention to detail
  • Exceptional multi-tasking and time management skills
  • Must be 21 years of age
  • Must have a valid driver’s license, reliable vehicle with current insurance and the ability to fly on commercial airways
Full-time
40
Days
None
Apply

 POSITION SUMMARY:  PCI is looking for someone who is a self-starter, exceptional communicator and people focused to join our Human Resources team! The selected candidate will provide a high level of support to the department and company in their areas of responsibility. This position requires an understanding of an HR department’s operations and a passion for the Human Resources field.  

GENERAL WORKFLOW INCLUDES:

  • Manage and administer employee benefits programs including but not limited to health coverage, FMLA, COBRA, accommodations and workers compensation
  • Facilitate the Employee Engagement Group, providing recommendations to company leadership based on feedback
  • Supervise direct the efforts, coach and mentor to improve knowledge and skills and motivate employees in area of responsibility
  • Plan, organize, facilitate and oversee companywide activities, events and communication
  • Oversee company performance management processes, including compilation of employee performance review data
  • Provide advice and guidance on employee conduct, corrective action and other Human Resource programs and policies
  • Participate in developing department goals, objectives and systems

REQUIREMENTS:

  • SHRM or PHR Certification 
  • 3+ years related Human Resource experience
  • Proven understanding of Human Resource processes, policies, and procedures 
  • Strong interpersonal and customer service skills
  • Highly organized with ability to plan, delegate priorities, and multi-task high volumes in a fast paced environment
  • Exceptional time management skills 
  • Ability to work independently as well as within a team 
  • Strong verbal and written communication skills
  • Ability to maintain a high level of confidentiality

WE OFFER: 

  • Opportunities for Professional Development
  • Health Coverage
  • Dental Coverage
  • Health Savings Account with employer match
  • Discretionary Bonus
  • 401k with employer match
  • Profit Sharing
  • Student Loan Benefit
  • Paid Vacation
  • Paid Sick Time
  • Paid Bereavement Leave
  • Paid Jury Duty Leave
  • Paid Holidays
  • Employee Referral Program
  • Flexible Spending Plan
  • Scholarships
  • Discounted Cell Phone Plans
  • Discounted Microsoft products


Please include a resume to be considered for this position.

Full-time or Part-time
16-40
Days
4 shifts per month
Apply

Position Summary

PCI is currently seeking highly motivated individuals to join our Customer Service Team! Our Recovery Agents develop exceptional skills in problem solving, critical thinking and active listening by working to help customers who have fallen behind on their accounts with us. 

Requirements

  • Customer Service
    • Knowledge of principles and processes for providing customer services, including customers needs assessments, meeting quality standards for services and evaluations of customer satisfaction
  • Active Listening
    • Give full attention to what other people are saying and taking time to understand the points being made
  • Critical and Analytical Thinking
    • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to situations, while having the ability to structure and process qualitative and quantitative data to draw conclusions for it
  • Demonstrate ability to quickly and proficiently understand new information
  • Attention to Detail
    • Thorough in accomplishing a task with concern for all involved areas
  • Assertiveness
    • Moves quickly and takes a stand without being overly abrasive
Full-time or Part-time
16-40
Days or Evenings
4 shifts per month
Apply

​Position Summary

The Recovery Agent is responsible for securing payments on delinquent accounts over the phone and for fielding incoming phone calls for ​both delinquent and current accounts.

Requirements

  • Fluency in both Russian and English
  • Customer service
    • Knowledge of principles and processes for providing customer services, including customers needs assessments, meeting quality standards for services and evaluations of customer satisfaction
  • Active listening
    • Give full attention to what other people are saying and taking time to understand the points being made
  • Critical and analytical thinking
    • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions and approaches to situations, while having the ability to structure and process qualitative and quantitative data to draw conclusions for it.
  • Demonstrate ability to quickly and proficiently understand new information
  • Attention to detail
    • Thorough in accomplishing a task with concern for all involved areas
  • Assertiveness
    • Moves quickly and takes a stand without being overly abrasive
Full-time or Part-time
16-40
Evenings
4 shifts per month
Apply

¿Habla Espanol?

 

Únete a nuestro fabuloso equipo bilingüe

 

Qualified applicants will be eligible for a signing bonus, up to $1,000!

Our Spanish Bilingual Loan Processors are responsible for providing excellent phone-based customer service to our clients. No previous experience required!

For more information, contact us by phone at 320-202-7030 or by email at careers@preferredcredit.com

 

Schedule:

  • Evening Shifts
  • Full Time or Part Time

 

Qualifications:

  • Fluency in Spanish and English
  • Positive Attitude

 

We Offer:

  • Paid training
  • Three guaranteed pay increases in the first year!
  • Up to $2.50/hour shift differential for evenings and weekends
  • Guaranteed overtime opportunities
  • Frequent opportunities for advancement
  • Health Coverage
  • Dental Coverage
  • Discretionary Bonus – up to 6 weeks of pay!
  • 401k with employer match
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • Employee Referral Program – earn up to $1,500 for every referral!
  • Student Loan Benefit
  • Scholarship and Tuition Reimbursement program
  • Much more!

To apply, please email careers@preferredcredit.com

Full-time or Part-time
16-40
Days
4 shifts per month
Apply

¿Habla Espanol?

 

Gane dinero con su dominio del idioma español!

 

Qualified applicants will be eligible for a signing bonus, up to $1,000!
Our Spanish–Bilingual Recovery Agents develop useful skills in customer service, problem solving and active listening by helping customers who have fallen behind on their accounts with us. No education or previous experience required!

For more information, contact us by phone at 320-202-7030 or by email at careers@preferredcredit.com

 

 

Schedule:

  • Day or Evening Shifts
  • Full Time or Part Time
  • Flexible Hours

Qualifications:

  • Fluency in Spanish and English
  • Positive Attitude      

 

We Offer:

  • Paid training
  • Three guaranteed pay increases in the first year
  • Up to $2.50/hour shift differential for evenings and weekends
  • Guaranteed overtime opportunities
  • Frequent opportunities for advancement
  • Health Coverage
  • Dental Coverage
  • Discretionary Bonus – up to 6 weeks of pay!
  • 401k with employer match
  • Paid Personal, Medical and Bereavement Leave
  • Paid Holidays
  • Employee Referral program – earn up to $1000 for every referral!
  • Student Loan Benefit
  • Scholarship and Tuition Reimbursement program
  • Much more!

To apply, please email careers@preferredcredit.com

Full-time or Part-time
16-40
Days or Evenings
4 shifts per month
Apply

Position Summary

Tagalog Bilingual Customer Relations Agents are responsible for working with our customers who have questions about their accounts, while also securing payment arrangements. Agents handle inbound and outbound calls.

Requirements :

  • Fluency in Tagalog and English
  • Positive Attitude
Benefits:
  • Frequent Opportunities for Advancement
  • Room for Growth and Upward Mobility
  • Up to $2.50/hour shift differential for evening and weekend hours worked
  • Three pay increases within the first year
  • 2 weeks paid personal leave
  • 1 week paid sick leave
  • Paid bereavement leave
  • Flexible full- and part-time scheduling
  • Health Coverage
  • Dental Coverage
  • Paid Holidays
  • 401K with employer matching and profit sharing
  • Discounts on cell phone plans and Microsoft products
  • Scholarship and tuition reimbursement

Arlington, Texas

Position Type Hours Per Week Schedule Weekends